I agree with you, relationship is everything. If they alienate there customers saying we voided our warrantee for stupid reasons, why would we do business with them. We won’t go back to them for other repairs. This is what bothers me about the closing of so many dealerships; less competition will equal poor customer service.

Another member was talking about his warrantee being voided because of his Edge Insight. A shop like that would scare me because of there lack of understanding of what it is and what it does.

__________________
2008 Dodge 2500HD 6.7L 4X4 Laramie
Edge insight, Amp tailgate step, 4" Boss Bars, rear air bags with compressor, spray in bed liner